Skip to content
COREBIZSAI Agent

Customers message you. AI collects the details. Your staff get a request ready to handle.

COREBIZS AI Agent answers customers on Zalo OA and Facebook Messenger around the clock, collects exactly the information your business needs, then creates a request ticket for your staff. No more missed after-hours messages, no more asking the same questions twice.

Now accepting businesses for the first rollout.

Coach operator's Zalo OA
  1. Do you have a 16-seat van to Da Lat this weekend? What's the price?

  2. Yes. Could you share your departure date, return date, pickup point and number of passengers so we can check availability and quote accurately?

  3. Leaving Saturday morning, back Sunday afternoon. Pickup in District 7, 14 people.

  4. Got it. A staff member will check the schedule and send you a quote in a few minutes.

Vehicle rental requestREQ-0001
Route
Ho Chi Minh City – Da Lat
Vehicle
16 seats
Dates
Saturday – Sunday
Pickup
District 7
Passengers
14
Status
Awaiting quote
Handed to staff
Example: a coach operator receiving a rental request on Zalo OA. Illustration. The AI never quotes prices or confirms availability without data from the operator.

AI handles the repetitive part, your staff keep the decisions

Every message follows the same process and is fully logged, so managers can review it.

  1. 1

    Receive messages from every channel

    Messages from Zalo OA, Messenger and other channels arrive in one shared inbox.

  2. 2

    Ask for the missing details

    The AI asks only for the fields still missing, following your business's process.

  3. 3

    Create a request ticket

    Details are saved as a ticket with a code and a status, visible in the admin screen.

  4. 4

    Hand over to your staff

    Staff are notified, check and confirm with the customer. Customers can ask for a person at any time.

One assistant for the channels your customers already use

Every connection uses each platform's official API. We never automate personal accounts.

  • Zalo OARequires a verified OA on the Growth plan or above for API access.First rollout
  • Facebook MessengerPage messages and private replies to comments.First rollout
  • InstagramMessages and comments on Professional accounts.Next
  • Website chatA chat widget embedded in your website.Next
  • TikTokMessages and comments on Business accounts.In testing
  • YouTubeReplies to comments and live chat.In testing

Starting from specific processes

Each industry gets its own questions, process and screens. We open a new industry when businesses actually need it.

Rolling out

Coach operators and charter transport

Takes rental requests, asks for dates, pickup point, passengers and vehicle type, and creates a ticket awaiting a quote from sales staff.

Researching

Appointment-based services

Spas, garages, dental clinics: takes booking requests and sends reminders.

Researching

Shops and retail

Answers product questions from your catalogue, records orders and hands over to staff to close.

Pricing

Prices exclude VAT, platform fees (Zalo, Meta) and advertising. Every plan has a clear scope and limits.

COREBIZS assesses, configures and runs the AI around your process.

  • AI Starter

    6,900,000 VND

    one-time

    Maintenance: 1,500,000 VND/month

    • 1 channel, 1 business process
    • Up to 1,000 AI conversations a month
    • Request management screen
    Choose this plan
  • AI Business

    From15,000,000 VND

    one-time

    Maintenance: from 3,000,000 VND/month

    • Up to 3 processes, 2 channels
    • 1 integration with software you use
    • Operations reports
    Choose this plan
  • AI Integration

    From30,000,000 VND

    one-time

    Maintenance: from 5,000,000 VND/month

    • CRM, ERP, IoT, multiple systems
    • Multi-step processes with approvals
    • Contractual support commitment
    Choose this plan

Your customers' data is handled responsibly

We design the system around Vietnam's Personal Data Protection Law, Cybersecurity Law and Artificial Intelligence Law.

  • Stored in Vietnam

    Primary data, logs and backups sit on infrastructure inside Vietnam.

  • The AI says it is AI

    Customers always know they are talking to an AI assistant and can ask for a staff member.

  • Personal details masked

    Phone numbers and names are masked before text is sent to an AI model.

  • Each business isolated

    Every business's data is isolated at the database level.

  • Data processing agreement

    Every contract includes an annex on purpose, retention period and deletion.

Frequently asked questions

Will the AI quote prices or close orders on its own?

No, unless you provide a price list and clear rules that have been tested. By default the AI collects information, and prices and confirmations are decided by your staff.

What do I need to use it on Zalo?

A verified Zalo OA on the Growth or Comprehensive plan, because only these plans include API access. You pay Zalo directly for the plan. If you have no OA yet, OA Start will guide you.

How long does setup take?

AI Starter is usually delivered in about 7 working days after you grant access to your OA or Page and provide the process details.

Do customers know they are talking to an AI?

Yes. The greeting always tells customers it is an AI assistant, as required by law and platform policies.

Can I see conversations and requests?

Yes. The admin screen shows every conversation, request and status, with an activity log.

What happens to the data if I stop?

You can export your data. After the retention period set in the contract, it is deleted from the system and from backups.

Book a consultation

Leave your details and we will call you back within 1 working day to learn about your current process.